Providing a service for teachers and students with digital technology at the heart of everything we do, online safety for our customers is paramount, especially since children also use our prodCreators of Frogero, comply with the General Data Protection Regulation.

When you use the Frogero site, you own and control your data, including data relating to your students. We do not ask students directly for their data, but users may do so, for example, through the assignments You should ask for permission before you collect this data and delete it when appropriate to do so.

We licence Frogero to both schools and individual teachers. We do not licence Frogero to students and require credit card details and/or a school purchase order to subscribe to our service.

We consider the data controller and owner to be the individual user (e.g. a teacher) rather than any corporate body that might employ the individual (e.g. a school). Therefore we will not grant access to data made on behalf of individuals, unless the corporate body has contracted with us for the provision of the service.

Frogero provides a personalised experience for teachers to use our site.

We recommend that you do not disclose your password to anyone to keep your data secure. We will never ask you for your password when contacting you by phone or email. When you have finished using Frogero, we recommend that you log out. This is to ensure that others cannot access your account information if you share a computer with someone else or are using a computer in a public place such as a library.

Frogero’s backup procedure allows for storage of up to 30 days.

We collect the following data and store it securely:

Frogero enables teachers to create and set up their own account. This allows teachers to create their own resources, share them with other teachers (giving us a licence to use the resource) and assign them to students. We ask teacher users for their email address, username and password. We may also collect financial information, for the processing of subscriptions. We do not collect credit card information.

At all times, within the definition of the General Data Protection Regulation (GDPR), the user (teacher or school) retain the status of Data Controller for the data stored on our cloud service. The data obtained from the students always remains in the ownership of the school, or that of the individual teacher users.

We do not provide user accounts to students or ask them to provide us with their contact details.

Frogero’s assignment allow the collection of a student data:

- users may set assignments that collect the student’s name and response to questions

Users should ensure that in collecting such information they have obtained permission from whoever is completing the assignment or leaderboard-based activity (and if necessary, parental permission).

On our website, we request personal information in the following areas:

Mailing List – Your email address in order to send you relevant news and updates. This requires an additional and explicit opt-in.

Support – Your title, first name, last name, email address, school name, postcode, country and telephone number. We use this information to link your question to your user account so that we can contact you with a relevant and timely response.

User accounts - Your email address, school name, postcode, country and telephone number. We also require credit card details for paid subscriptions.

You can update or remove your account information by emailing us at help@Frogero

Data kept for marketing purposes can be changed at any time by clicking on the unsubscribe link on any email from us.

Why We Delete Data
Frogero stores data for its users. To ensure that Frogero does not hold user information in perpetuity, it has set criteria for the deletion of unused data.

Frogero holds data for user accounts. If these accounts are left inactive for two years they will be deleted, however resources shared with the Frogero community may be retained, in accordance with our terms.

Results data for students may be deleted at any time by users (who remains the data controller for this information). The user will be deleted in accordance with the provision above, if held in a dormant account.

We collect information from users for accounting purposes, which will be retained for seven years (as required by VAT regulations). Credit card information is held securely by our merchant provider (Stripe) and is only retained during a subscription period.

Usage statistics of Frogero will be kept in perpetuity. No personal/user level information can be extracted from this data.

Frogero will not share data with third parties unless explicit instruction is given by the user in question, for example, to integrate with a VLE provider or the purposes of SSO, and we will never sell user information or data collected from our website.

All remote access to Frogero is conducted over HTTPS, an encrypted web link secured using Secure Sockets Layer (SSL). This is the same method used by banks and commercial entities to secure sensitive data from interception. We encrypt user data.

Frogero stores data on our secure database servers, operated by external service provider. Physical access to our servers is strictly limited. Access to the servers in the data centre requires proof of identify (photo ID) and is controlled by magnetic card readers and keys to both the cages and individual cabinets that surround the server racks, all of which are monitored by the data centre security staff using CCTV. Remote access to the data is limited to the tools needed by the IT support staff to maintain and operate the servers and is restricted to known users (identified by usernames and secure keys) connecting from known locations (IP addresses).

The General Data Protection Regulation gives you the right to access information held about you. We will endeavour to make all possible data available to you immediately via your “my account” settings (by clicking on your user profile when logged in, in the top right of your web browser). You may also file a subject access request. Your right of access can be exercised in accordance with the regulations. We will endeavour to reply to all subject access requests within one month.

To ensure that the user receives the best customer care, Frogero’s staff have access to user data (dependent upon their role). Staff access is controlled and only granted on a need-to-know basis.

A cookie (also called a HTTP cookie, web cookie or browser cookie) is a small piece of data sent from a website and stored in a user’s web browser while the user is browsing that website, which is subsequently sent back to the same website by the browser.

To function, a cookie asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and will subsequently recognise you when you return to a particular site and/or help Frogero analyse its web traffic.

Frogero uses cookies to provide you with the best possible experience on our website and to identify critical details such as account, user and curriculum identification on our product. This helps us analyse data about webpage traffic and improve our service in order to tailor it to customer needs. We use this information for statistical analysis purposes only in anonymised form, to influence our development plans.

Overall, cookies help us provide you with a better product, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Frogero is operated by Szkola Jezykowa English Club Rafal Ksiezyk. If you have questions about how we use your data, our compliance with GDPR or wish to file a subject access request, you can do so via email (help@frogero.com) or post. Our postal address is: Szkola Jezykowa English Club Rafal Ksiezyk, Pomnikowa 1, 05-270 Marki, Poland.

This Privacy Notice forms part of Frogero’s Terms of use.